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FAQ

We will answer your frequently asked questions. If there are any other questions you have that are not listed below, send us a message to preferredfencesoltuions@gmail.com  

 

Yes, we are licensed and insured.

Allowing someone who is unlicensed to begin or complete a job essentially puts you, the homeowner at risk. You would be responsible not only for any shoddy work, but worse, for any accident or injuries sustained by workers on your property.

We will be glad to show you proof of our license at anytime.

Yes, we are licensed and insured.

General Liability insurance protects your property from damage caused by the contractor and/or the employees.

Worker’s Compensation insurance protects you from liability if a worker is injured while on your property.

We will be glad to show you proof of our insurance at anytime.

We warranty all of our fences, including gates, for an entire year.
Also, our Unbeatable Customer Service will have any warranty issues fixed within 48 hours!

Most companies should offer some kind of warranty. The gates on most wood fences will sag and stick within 90 days of installation. That’s why most contractors will only warranty their gates for 90 days.

It can be hard to tell sometimes. A competent fencing contractor should want to share the specifics about the materials they will be using and the differences in materials. The materials at big box building supply stores are not nearly the same quality you are getting from a reputable fencing contractor. Some fencing contractors will sell you what they call quality and end up going to the box stores for the product.

  • We typically use Western Red Cedar pickets because it stands up to the test of time and is naturally pest-resistant. 
  • We build all of our fence panels in our shop to ensure quality.We use 1 3/4″ ring shank nails (industry standard is 1 1/4″). 
  • All of our products are made in the USA.

Yes, we secure every fence post in concrete & follow more safety measures to ensure our method adheres to the posts better. This including:

  • We drill 6″ wide holes in the ground.
  • We use bagged QUIKRETE Concrete Mix (proven formula) that we mix with water in a wheelbarrow so that we’re pouring mixed concrete into the hole. We never dry set our posts.
  • We use heavy duty .095 gauge metal posts.
  • We set our posts in concrete a minimum of 2 feet below grade.

You would be surprised but some contractors actually just drive fence posts in the ground without any concrete. Some get the bagged concrete and just pour that in the hole then add water. Some mix their concrete by batch mix (individual products) but that’s basically guesswork.

We always ensure accuracy when installing a new fence and work with site plans that the home builder or homeowner provides on new home installations. Although we do not work directly with a land surveyor for fence line surveys, we do have a great reference we can direct a homeowner to if a survey is needed.